This Privacy Policy explains how NOBLE ASIA(“NOBLE ASIA”, “we”, “us”, “our”) collects, uses, stores, and shares personal information when you visit our website, contact us, or use our services.
1. Who We Are and How To Contact Us
Company Name: NOBLE ASIA (PT NUSA PRIMA RIZWARI)
Address: Karindra Building, 5th Floor. Jl Palmerah Selatan No.30A, Jl. Palmerah Sel. No.30A 2, RT.4/RW.2, Gelora, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10270.
Email: datacenter@nobleasia.id
Phone / WhatsApp: +6221 22059363 / +62 813-1668-5505
Website: www.nobleasiaid.com
If you have questions about this Privacy Policy or want to make a request about your personal information, contact us using the details above.
2. What Information We Collect
We collect information in three main ways:
(A) Information you provide,
(B) Information collected automatically,
and
(C) Information from partners (limited cases).
A. Information You Provide To Us
Depending on how you interact with our website, we may collect:
- Contact details: name, email address, phone number, WhatsApp number
- Property preferences: city/area, neighborhood preferences, unit type, budget range, move-in timeline, number of bedrooms, lifestyle needs
- Quiz answers: your selections from the “Find My Property Match” quiz flow
- Messages: information you submit in enquiry forms, comments, or messages you send via WhatsApp or email
- Corporate / relocation requests (if applicable): company name and work email (when you request corporate support)
We do not ask you to submit sensitive personal information through our website (for example: national ID numbers, health data, financial account numbers). Please do not provide it.
B. Information We Collect Automatically
When you use our website, we may automatically collect:
- Device and browser information: device type, browser type, operating system
- Usage data: pages viewed, buttons clicked, time spent, referral source
- Approximate location: inferred from IP address (city/region level; not precise GPS)
C. Information From Partners (Limited Cases)
In some cases, we may receive information from:
- Property owners, agents, developers, or service partners only when needed to assist your request, and where appropriate
3. How We Collect Information
We collect information when you:
- Fill out a contact form
- Click WhatsApp click-to-chat and message us
- Use the “Find My Property Match” quiz and submit your email to view results
- Request brochures, a viewing, or a consultation
- Accept or reject cookies (where shown)
4. Why We Use Your Information
We use your information to:
- Provide property recommendations and neighborhood suggestions based on your preferences
- Respond to your enquiries and follow up via email, phone, or WhatsApp
- Arrange viewings, consultations, or relocation support
- Improve our website, user experience, and lead quality
- Measure which marketing activities help users find us (so we can improve performance)
- Prevent fraud, spam, or abuse of our website
- Comply with legal obligations (when required)
5. Cookies, analytics, and advertising measurement
We use cookies and similar technologies to make our website work and to understand usage.
What We Use
- Analytics tools (e.g., website traffic measurement): to understand how people use our site
- Advertising measurement tools: to understand which ads led to enquiries (and to avoid wasting your time with irrelevant ads)
Your Choices
- If our website shows a cookie banner, you can choose which cookies to accept.
- You can also control cookies via your browser settings.
- Some features may not work properly if you disable certain cookies.
6. How We Share Your Information
We may share your information only when necessary, including with:
- Our internal team handling sales, relocation support, and customer service
- Service providers who help run our website and communications (e.g., email sending, analytics, form tools), under appropriate controls
- Property partners (agents, developers, owners) only when needed to help you with property matching, availability checks, pricing confirmation, or viewings
- Professional advisers (legal/accounting) when needed
- Authorities if required by law
WE DO NOT SELL YOUR PERSONAL INFORMATION
7. International Users and Cross-Border Transfers
NOBLE ASIA operates in Indonesia but may serve international users. Some of our service providers may process data outside Indonesia. When this happens, we take reasonable steps to ensure your information is handled with appropriate safeguards.
8. How Long We Keep Your Information
We keep personal information only as long as needed for the purposes in this policy, including to:
- respond to your requests,
- support ongoing discussions,
- meet legal/accounting requirements, and
- maintain records for service quality.
As a general guide, we may retain lead and enquiry data for up to [12–24] months after the last meaningful interaction, unless a longer period is required or permitted by law, or you request deletion (where applicable).
9. How We Protect Your Information
We use reasonable administrative, technical, and organizational measures to protect personal information, such as:
- access controls,
- secure accounts and permissions,
- and security practices appropriate for our website and tools.
No website can guarantee complete security. If you believe your information has been compromised, contact us immediately.
10. Your Rights and Choices
Depending on applicable laws, you may have rights to:
- request access to your personal information,
- request correction of inaccurate information,
- request deletion of your information,
- withdraw consent (where processing is based on consent),
- opt out of marketing messages.
Marketing Opt-Out
You can opt out anytime by:
- clicking an unsubscribe link in email (if provided), or
- telling us directly via email/WhatsApp: “Please stop marketing messages.”
11. Children’s Privacy
Our website and services are not intended for children. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will update the “Last updated” date at the top. If changes are significant, we may provide additional notice on our website.
